Effective Date: November 7, 2025
Last Updated: November 7, 2025

Welcome to Fizuul (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website https://fizuul.com and any related services, purchases, or interactions with us.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or making any purchases.

1. General Information

Fizuul is a premium clothing brand offering a curated selection of apparel and accessories.
The term “User”, “You”, or “Your” refers to any visitor, customer, or end user of the website.

We reserve the right to modify, update, or change any part of these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page.

2. Use of Website

By using our website, you agree that:

• You are at least 18 years old or using the website under the supervision of a legal guardian.

• You will use the site only for lawful purposes and not for any fraudulent or unauthorized activity.

• You will provide accurate, current, and complete information during registration, checkout, or any interaction.

We reserve the right to terminate access or refuse service to anyone for any reason at any time.

3. Account Registration

If you create an account on fizuul.com, you are responsible for:

• Maintaining the confidentiality of your account details and password.

• All activities that occur under your account.

We are not liable for any loss or damage arising from your failure to protect your account credentials.

If you suspect unauthorized access, please notify us immediately at info.fizuul@gmail.com.

4. Product Information and Availability

We make every effort to ensure that the products displayed on our website are described and represented accurately. However:

• Slight variations in color, texture, or appearance may occur due to photographic lighting or screen settings.

• Product availability is subject to stock. We reserve the right to discontinue or limit quantities at any time.

• Prices are subject to change without prior notice.

We do not guarantee that all products displayed on the website will be available at all times.

5. Pricing and Payments

All prices listed on Fizuul.com are in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.

We accept payments through secure and verified payment gateways (such as Razorpay, Paytm, or Cashfree).
You agree to provide current, complete, and accurate payment and billing information for all purchases made on our website.

Fizuul does not store or access your card or banking details — all transactions are securely processed by the payment provider.

We reserve the right to refuse or cancel any order if:

• The payment method fails verification.

• The transaction appears fraudulent.

• The product is unavailable or mispriced.
  
  

6. Shipping and Delivery

We aim to deliver your orders promptly and safely.
Shipping timelines may vary based on location, order size, and courier partner conditions.

Once your order is dispatched, you will receive a tracking ID via email or SMS.

Fizuul shall not be held responsible for:

• Delays caused by courier or logistics partners.

• Incorrect shipping details provided by the customer.

• Circumstances beyond our control (weather, strikes, etc.).
  
  

7. Returns, Refunds, and Cancellations

Our Return and Refund Policy governs all returns, exchanges, and cancellations.

Please refer to our detailed Refund & Cancellation Policy on the website for full terms.

In summary:

• Products can be returned or exchanged only if they are unused, unwashed, and in original condition with tags intact.

• Refunds (if applicable) will be processed to the original payment method within 7–10 business days after approval.

• Certain products (such as custom or sale items) may not be eligible for return or exchange.
  
  

8. Intellectual Property Rights

All content on Fizuul.com, including text, images, logos, graphics, product designs, and trademarks, is the exclusive property of Fizuul and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any part of the website or its content without our prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

• Fizuul shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products.

• We are not responsible for any losses due to unauthorized access, server failure, technical issues, or third-party misuse.

Your use of the website and purchase of products are at your sole risk.

10. Indemnification

You agree to indemnify and hold harmless Fizuul, its affiliates, employees, agents, and partners from any claim, demand, loss, or damage arising out of:

• Your violation of these Terms,

• Misuse of the website, or

• Infringement of any intellectual property or rights of a third party.
  
  

11. Third-Party Links

Our website may contain links to external websites that are not operated by us.
We are not responsible for the content, privacy practices, or policies of such third-party sites.
We encourage you to read their respective terms and privacy policies.

12. Termination

We reserve the right to suspend or terminate your access to the website or account at any time, without prior notice, if we believe you have violated these Terms.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Indore, Madhya Pradesh, India.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Fizuul – Premium Clothing Brand
🌐 Website: https://fizuul.com
📧 Email: info.fizuul@gmail.com
📞 Phone: +91 8825620193

By accessing or purchasing from Fizuul.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.